Salesforce – What is it?
Do you have a clear idea of what Salesforce is or what it does? Salesforce is a cloud-based customer relationship management software that helps organizations optimize all dispersed business processes and grow in a more organized manner. It has been available on the market since the end of the 90s and, over time, it is evolving into one of the most comprehensive, efficient and creative CRM solutions to meet all your business requirements.
Reasons to choose Salesforce
Here’s a list of compelling reasons why this CRM solution is so popular nowadays and why it deserves your attention and attention.
Based on the cloud
In terms of flexibility, Salesforce would provide you with higher level benefits. Use it from anywhere, anytime! The advanced and secure cloud infrastructure of this CRM offers unique cloud solutions for marketing, sales, analytics and support.
Easily customizable
Do you want to add additional fields or modules to your CRM solution based on expanding your business? You can do all these things easily with a single click!
Easy to use
Wondering how to work with this new CRM? Well, working with Salesforce is as easy as visiting a website! Simply log in wherever you are, communicate with colleagues, update and view customer data anytime, preferably. Yes, it’s very easy to manage.
Multi-tenant platform
One of the biggest benefits of this CRM platform is getting the latest features with automatic updates without problems three times a year. All Salesforce users share the same instance and infrastructure of the CRM software. That’s why all users get simultaneous and automatic updates while protecting all data.
Effective reports
You will have powerful reporting tools available on this platform. These tools will not only save you time and money but will also help you get a detailed business analysis. You can customize the reports. In addition, you’ll get real-time analysis and reporting facilities as well as contract management.
AppExchange ecosystem
This is one of the business-oriented benefits that Salesforce can use. You can design and market your own application using it. Even more interesting, you can access a handful of secure, verified, and useful integrations and applications created by other Salesforce users.
Integration options
This CRM platform offers a robust and well-documented open API with which any virtual integration is possible.
In addition to all the key points mentioned above, with Salesforce you can get support from a diverse community, as well as the benefits of mobile CRM, a very important trend and one of the most important requirements of most businesses, evolving. Get a Salesforce Trusted Partner and start building your business today!
Rob Stephen is a skilled and professional Salesforce developer based in Sydney. He is currently working with Get A Programmer, a leading Australian web development company. He likes to stay abreast of the latest technological improvements and follow market trends. Write interesting articles on topics that you feel are useful for various companies.
Salesforce consultant 